Services
Trust – It can’t be bought.
It has to be earned.
We can’t afford to cut corners. Our dedicated chemists and engineers and award-winning staff provide the utmost level of customer satisfaction nationwide. There is no secret recipe to our success.
Experience is the best teacher. Our management team at Federal Refining has well over 100 years of cumulative knowledge and every individual on our expert staff has over 35 years experience in precious metals refining. This type of expertise enables us to provide our clients with the prompt, courteous, and reliable service that they expect and deserve.
All material is assayed within our facility. Nothing is sub-contracted; everything is done in house. We employ full-time mechanical engineers and chemists to handle all lots. Our equipment undoubtedly handles any size lot our clients ship.
- We have been in business since 1984.
- We pay as high as 99% on Gold.
- Most payments are made within 24 hours.
- We are 100% US Patriot Act compliant.
- We wholly own our facility.
- No hidden fee’s or charges.
- We are environmentally friendly.
Our Services
The process
1. Call or write to schedule a pre-paid FedEx express pick up of your material.
2. Complete and pack within your shipment the required account and packaging documents.
3. Your material will generally arrive at our facility in 1-2 business days.
4. One of our trained refining specialists will verify the content of your shipment and it will immediately be sent to our melt department.
5. Upon melt, we will note the final bar weight and a sample will be sent to our fire assay department.
6. The fire assay process will take anywhere from 3-5 hours to complete thereafter.
7. The assay results from the fire assay are sent to our accounting department and a settlement report is created.
8. One of our accounting specialists will then contact you with the results of the assay.
9. You select how you want to get paid, check or bank wire.
10. And that’s it! It really doesn’t get any easier then this.
The whole process on most lots usually takes no more then 24 hours to complete. We settle all lots the day after receiving them using second London (PM) metal market pricing. Should you be in the NY tr-state area at the time your lot is being refined and assayed, we welcome you to visit our facility and watch it being processed.
Ready to open an account with us?
To comply with the USA Patriot Act and help the government fight the funding of terrorism and money laundering, Federal Law requires all dealers in precious metals and stones to obtain, verify, and record information that identifies each person who opens an account with Federal Refining, Inc.
The Act, required by the Department of Treasury, prescribes regulations that will establish minimum standards for the identification and verification of customers in connection with the acceptance of refining material. These regulations require manufacturers, refiners, wholesalers, retailers and any others engaged in the business of purchasing and selling precious metals, precious stones, or jewelry to obtain pertinent information from their clients.
For more information on the Patriot Act and why we collect this information, please visit The Department of Justice’s website by clicking here.
Please download, complete and return to us via e-mail, fax or mail the New Account documents, which includes the information required by the US Patriot Act.
All new accounts require verifications before we can accept your material. Please allow anywhere from 24-36 hours for account verifications. A service representative will contact you once your account has been verified and activated.